While many cases have a 30-day warranty (if they have one at all), Musafia Italia S.r.l. warranties the quality of your Musafia Cremona Italy case for as long as you own it (*). Should it require repair in this period due to defects of manufacture or materials, we'll either repair or replace it - at our discretion - free of charge to you except for postage, shipping, and eventual customs fees.  

Please note that, despite careful design and painstaking workmanship, nothing will last forever. Anything will eventually wear out. For that reason, normal wear is not covered by this warranty, nor is damage owing to misuse or accident. Case covers, straps, handles, and strap attachments are especially subject to wear and should be inspected periodically to avoid sudden breakage. If worn parts are noted, please contact us immediately for replacement parts when necessary to ensure continued instrument safety.

Attempts to repair the case undertaken without our written authorization will void the warranty. The warranty covers only and exclusively the case itself and no other guarantees, such as liability, are offered or implied. If, during normal maintenance at our workshop, work is required to a Musafia Cremona Italy case that can be traced to a defect of materials or workmanship, you will not be charged for it. 

Likewise, while special care has been taken during design, testing, and construction to enhance instrument safety, we cannot guarantee that in case of accident your instrument will not be damaged.                  

For questions or requests for warranty service please contact us directly. (*)Unless specified differently

Please note that our warranty services are limited to the original purchaser who purchases the case from an Authorized Musafia Cremona-Italy Dealer. We may not be able to provide these services for cases purchased elsewhere, although in some circumstances and at our discretion, we may honor claims by after-acquirers of our product. If you would like to know if a particular dealer is an Authorized Musafia dealer, or have any other questions, please contact us and we will be happy to let you know.